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The Computer Man, Inc.

Putting technology to good use!

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Technical Support

We maintain a staff of fully qualified computer and networking technicians, all of which have substantial technical experience and certification.

  • We repair all brands of computers.TCMI Helpdesk
  • We work on both hardware and software.
  • We carry most parts in stock.
  • We clean and repair HP LaserJet and DeskJet printers.
  • We are Microsoft trained and certified
  • A+ Certified Service Center
  • Microsoft Gold Certified Partner
  • We can provide support on any network.

Labor Rates:

Desktop and Printer Technical Labor
In-house Rate (at our office)
In-house rate also applies to remote assistance using our help desk or other remote control software
$80/hr. (plus bench fee)
Onsite Rate (at your site)
Travel Time Charged at $95/hr.
$95/hr.
Minimum Labor Charge $35 (plus bench fee)                  
Bench Fee $5
Virus/Malware clean up $90
Reload Operating System     $100
Priority/Emergency Service $35 when available
Network and Server Engineer Technical Labor
In-house Rate (at our office)
In-house rate also applies to remote assistance using our help desk or other remote control software
$110/hr.
Onsite Rate (at your site)
Travel Time Charged at $95/hr.
$125/hr.
Minimum Labor Charge $50                   
Bench Fee $5
 *This rate category includes labor performed by our internal certified engineers. Configurations and troubleshooting of servers, network infrastructure, or advanced technical issues are examples of this labor rate.  The application of this rate will be determined by TCMI staff.

Off Peak Technical Assistance is available upon request and will be charged at double the regular hourly rate

Downloads:

Microsoft Update - An automated site to update your operating system to include the latest service packs, security updates, and enhancements.
Microsoft Downloads - A searchable form to find updates to Microsoft products.

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